Terms of use
PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THE SITE
These Terms of Use, together with our Privacy Policy, Cookie Policy and any other written information we bring to your attention before we confirmed your booking. This policy sets out the content standards that apply when you, link to our site, or interact with our site in any other way, confirm a booking with Loizides Brothers Limited (“Loizides Brothers”) with a registered address at 1 Electras Street, 1060, Nicosia Cyprus.
BY USING OUR SITE YOU ACCEPT THESE TERMS
By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
1. Website Information
1.1. Loizides Brothers Limited is the owner of the website “www. loizidestravel.com”. Airlines, Tours or Cruise Operators, Hoteliers and any other product providers, hereafter referred to collectively as “service providers” or “suppliers”.
1.2. Loizides Brothers and/or its representatives act only as agents between you (the “client”) and service providers associated with the reservation made with Loizides Brothers.
1.3. You agree not to use or authorize the use of this information for any purpose other than personal use, and not to engage in the resale, redistribution, and use of the information on this website for commercial purposes. This website may contain third-party links and pointers which are included solely for your convenience and do not constitute any endorsement by us and/or our Suppliers. While every effort has been made to ensure the accuracy and completeness of this information, we are not responsible for the accuracy of the information, or the contents of the websites.
1.4. You can contact us by telephoning our customer service team at +357 22 673213 or by writing to us at info@loizidestravel.com.
2. Choosing Your Holiday
2.1. We hope Loizides Brothers products will live up to expectation, so it is very important that you choose the right product for you. Our staff are always happy to advise and give you their professional opinion; however, it is important that you also conduct your own independent research to ensure you are happy with the arrangements being made.
3. Booking
3.1. By making a booking, you agree on behalf of all persons detailed on the booking that you have read these terms of use and any other terms & conditions and agree to be bound by them and you are over 18 years of age.
3.2. When you make your booking, you must pay the relevant deposit/full payment, as specified at the time of booking. If you believe that any details on the booking confirmation (or any other document) are wrong, you must advise us immediately as it may not be possible to make changes later. You may incur charges to make changes and it may harm your rights if we are not notified of any inaccuracies in any document immediately.
3.3. Please check that all names, dates and timings are correct on receipt of all documents and advise us of any errors immediately. We will not make any charge for changes to documents, but you will have to pay any charges made by suppliers. Please ensure that the names given are the same as in the relevant travel document.
4. Special Requests
4.1. If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on, all requests to the supplier but we do not guarantee that they will be met. We will have no liability to you if they are not.
5. Payments
5.1. You will be required to pay a deposit or make full payment for your reservation at the time of booking. Where you only pay a deposit, you must pay the full balance by the balance due date notified to you. If full payment is not received by the balance due date, this may result in the cancellation of your reservation, and you will be responsible for any cancellation fees may incur.
6. Your contract
6.1. When making your booking we will arrange for you to enter into contracts with the suppliers (tour operator, airline or other service provider) named on your booking confirmation.
6.2. When entering into contract, the Loizides Brothers’ and service providers’ terms & conditions may apply to all services booked through our website. We will make it clear to you at the point of sale if Loizides Brothers is acting as an agent for another service provider. In such instance, your contract will be with them as the Principal provider, although the relevant terms of our own booking conditions will also apply.
6.3. Until a component has been confirmed by the individual supplier, no contract has been formed.
6.4.You may request to purchase flights, hotel, car rental, transfers or other services on our website. Each component will be provided by different third-party service provider of the products you have selected. Your contract will be with the individual suppliers and not with us. As an agent we accept no responsibility for the acts or omissions of the supplier or for the services provided by the supplier.
7. Flights
7.1. When booking flights with most low-cost airlines, we will act as your booking agent on criteria specified by you. In relation to such bookings, you appoint us to source those flights on your behalf and you are our principal. We will arrange for you to enter into a contract directly with the airline concerned. Your payment obligations will be as agreed between you and us. In all other respects, you will be subject to the airline’s terms and conditions which you must refer to on the relevant airline’s website. You are advised to read these carefully prior to requesting us to book your flight. By making a booking for which we are acting as your agent, you specifically agree to the terms of this clause. We accept no liability in relation to any contract you enter into with the airline, or their acts or omissions, or for the flight service itself.
8. Changes or Cancellations to your Reservation
8.1. Any cancellation or amendment request must be sent to us in writing by the lead passenger and will not take effect until received by us. If you cancel or amend your booking the supplier may charge the cancellation or amendment charge shown in the booking conditions (which may be 100% of the cost of the travel arrangements). We may collect this on their behalf and you also must pay us any applicable administration charges.
- Up to 45 days before: €
- 44 to 30 days: % of the total value
- 29 to 21 days: % of the total value
- 29 to 21 days: % of the total value
- 20 days or less: % of the total value
9. Changes or Cancellations by the Supplier
9.1. In the event of any changes or cancellations by the service provider, you will be notified as soon as reasonably possible. If the supplier offers alternative arrangements or a refund, you will have the option to choose and you need to inform us within the time frame we stipulate, set up by the supplier. We accept no liability for any changes or cancellations made to your arrangements by the supplier.
10. Complaints
10.1 In the event that you have any problem with any of the services provided whilst on holiday, you need to report this to the supplier and notify Loizides Brothers. If you fail to follow this procedure, there will be a risk of not receiving the rectification and/or compensation you are entitled.
11. Accommodation
11.1. The accommodation ratings displayed are provided by the service providers. These are intended to give a guide to the services and facilities you should be expecting from the hotel. Standards and ratings may vary between countries as well as between suppliers. We cannot guarantee the accuracy of any ratings given.
11.2. After registration, on arrival at your accommodation, you will be allocated a room. It is your responsibility to verify the check-in and check-out times directly with your accommodation supplier. Please note that any local taxes and expenses will be payable to your accommodation supplier in resort on check-out.
11.3. From time to time, renovation or refurbishment and its associated noise are unavoidable at a hotel. If we are notified of such works we will inform you before you make your booking or within a reasonable time of us being notified.
12. Passports, Visas and Health
12.1. We can provide general information about the passport and visa requirements for your trip, but this is for guidance only and it remains your responsibility to check the requirements before you travel. Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. Neither we, nor the supplier accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
13. Unavoidable and Extraordinary Circumstances
13.1. We will not be liable or pay any compensation to you if our obligations to you are affected by any circumstances which we or the supplier of the service in question could not have avoided even if all reasonable measures had been taken. These circumstances can include, but are not limited to, war, threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority, industrial dispute, natural or nuclear disaster, fire, chemical or biological disaster, weather conditions which make it impossible to travel safely to the destination and all similar events outside our control or the control of the supplier concerned.
14. Behaviour
14.1. Please be aware that the booking conditions of the supplier will normally state that your stay can be terminated, with no refund, if the behaviour of your party falls below an acceptable standard. Suppliers will also often require you to pay for any damage you cause to the accommodation. We are under no obligation to you if any such event occurs. You agree to indemnify us for the full amount of any claim (including all legal costs) made against us by the supplier or any third party as a result of your conduct.
15. Personal Data
15.1. We will only use your personal information as set out in our Privacy and Cookies Policy.
16. No Warranties
16.1. Whilst we endeavour to ensure that the information on this website (excluding user content) is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
16.2. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
17. Indemnity
17.1. You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.
18. Severability
18.1. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
19. Intellectual Property
19.1. Subject to and conditioned on compliance with this terms and conditions, Loizides Brothers grants you a limited license to access, to use the site internally for the purpose of ordering and receiving the services available and authorized from the site. You must not sell, copy, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost or otherwise use any content of this site in any way for any public or commercial purpose without prior written consent of Loizides Brothers or the rights holder. You must not use any content of this site on any other Web site or in a networked computer environment for any purpose except your own internal viewing. You will not attempt to reverse engineer or attempt to interfere with the operation of any part of this site unless expressly permitted by law. The site or any portion of the site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Loizides Brothers.
20. Applicable Law
20.1. These Terms and Conditions shall be governed and construed and interpreted in accordance with the Laws in the Republic of Cyprus and both parties submit to the jurisdiction of the courts of the Republic of Cyprus.
21. We may make changes to the terms of this policy
21.1. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
